TERMS AND CONDITIONS

By placing an order with us, you agree to the following terms and conditions regarding product orders, shipping, returns, cancellations, and applicable fees. We recommend carefully reviewing these terms before making a purchase. If you have any questions, please contact our customer service team.

• We strive to process and ship orders as efficiently as possible. Shipping times vary depending on product availability, location, and carrier service levels.
• Customers are responsible for ensuring accurate shipping information at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.
• Shipping costs are non-refundable unless the return is due to a defect or an error on our part.

• Products may be returned under the following conditions:
  • Returns must be pre-approved.
  • Customers are responsible for return shipping, which must be sent freight prepaid or using an appropriate mail carrier.
  • Items must be in resalable condition, unused, and in their original packaging.
  • Unauthorized returns will not be accepted.

• A minimum 30% handling/restocking fee applies to all returns of all items and will be deducted from the refunded amount.
• Returns that do not meet the above conditions may be subject to additional restocking fees or refusal.
• Credit card processing fees may be applied at checkout at our discretion, and this policy may change at any time.
• Credit card payments that require a refund may be subject to a credit card processing fee based on the card issuer’s policies.

• Returns that have not been pre-approved will be rejected and will not be credited. Customers must obtain return authorization before shipping any items back.

If you have any questions regarding these terms, please reach out to our customer service team before placing your order or initiating a return.